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iPlayAnywhere for iTunes

ave you ever wished you could remotely access and play your iTunes Music Library from anywhere using just a web browser? iPlayAnywhere supports the popular Firefox, Internet Explorer, and Opera browsers. Its as easy as starting iPlayAnywhere on your PC, sending an email invitation to yourself or someone else, then clicking a link in the email to access and play remotely.

WebCFG enterprise

WebCFG is an easy-to-install easy-to-use platform independent generic web front end for editing local/remote based text files (e.g. system configuration files) simply in your web browser - there is no need for shell commands or Unix editors anymore. After modification is done, WebCFG executes local/remote commands / scripts forcing processing the new configuration ). Injecting special comment-tags beautify the presentation in the web frontend.

WebCFG professional

WebCFG is an easy-to-install easy-to-use platform independent generic web front end for editing local/remote based text files (e.g. system configuration files) simply in your web browser - there is no need for shell commands or Unix editors anymore. After modification is done, WebCFG executes local/remote commands / scripts forcing processing the new configuration ). Injecting special comment-tags beautify the presentation in the web frontend.

WebCFG basic

WebCFG is an easy-to-install easy-to-use platform independent generic web front end for editing local/remote based text files (e.g. system configuration files) simply in your web browser - there is no need for shell commands or Unix editors anymore. After modification is done, WebCFG executes local/remote commands / scripts forcing processing the new configuration ). Injecting special comment-tags beautify the presentation in the web frontend.

WebCFG free

WebCFG is an easy-to-install easy-to-use platform independent generic web front end for editing local/remote based text files (e.g. system configuration files) simply in your web browser - there is no need for shell commands or Unix editors anymore. After modification is done, WebCFG executes local/remote commands / scripts forcing processing the new configuration ). Injecting special comment-tags beautify the presentation in the web frontend.

CyberSieve

Internet filtering and parental control software program enables you to fully control your child's online use and monitor them irrespective of where you are; in the neighbouring room, at work, or even on vacation.

Website Monitoring Software

Website monitoring software monitors uptime - downtime performance of web pages and tracks web host, IP address, remote hosting server and network availability. When your website is down, responds very slow or becomes unavailable due to various reasons like Low Bandwidth, Connection Failed, Host not Found, Low Connectivity Network Status etc, websites tracking utility notifies you instantly via email, beeps a sound or runs a specific program.

WMouseXP

Integrated Wireless Mouse+Media Player Remote+Presentation Remote from your mobile phone! Uniquely easy to use, uniqely smooth mouse movement, uniqely powerful functions.

FrogEye

A filemanager for Windows and Linux with built-in support for videos, images, file encryption, on the fly image and video decrypting, mobile phone remote controlling, bookmark management and much more.

Remote Command

Remote Command runs any command remotely and returns the output. It's a good supplement to existing tools that do not run remotely, e.g. "route print", "ipconfig /all", "arp -a", etc. With Remote Command you don't need any client tools on the target machine, and you can even execute a local file on the remote system.

GoToMyWebServer

Remote Control your PC from Anywhere GoToMyWebServer is a free and complementary BarracudaDrive product. With GoToMyWebServer you can easily and securely remote control your office or home PC from anywhere. GoToMyWebServer allows you to display a screen of another computer and to use your keyboard and mouse to control the other computer remotely. Do not unpack this ZIP file. See home page for installation instructions.

BarracudaDrive Pro

BarracudaDrive is the worlds most advanced remote access tool. BarracudaDrive includes a long list of features; here are some of the highlights: GetMyLAN is an advanced SSL VPN product. GoToMyWebServer lets you remote control your office or home PC from anywhere. Secure File Server provides secure remote access to documents and files. Web File Manager allows secure and easy access to documents using a browser.

dbQwikMySSH

Secure MySQL data transmissions to your PC. Connect to MySQL servers that block remote connections. This program is a fantastically simple way to connect to MySQL using SSH encrypted tunnels. It has a built in SSH client and connection manager. The program features a visual interface, that clearly shows you which connections using the SSH tunnel and which are not. Reconfigure connections to use SHH with a single click.

SBridge

SBridge connects two TCP/IP servers together creating a "bridge" for the data transfer between them. SBridge can be used to connect TCP/IP servers on the same machine or across any accessible network. SBridge can even be located on a third machine, transparently connecting two application servers for logging communications between them.

ZenCommander

ZenCommander is a software suite allowing you to connect and execute dos commands on remote computers, explore the folders and files, and use a remote desktop. The software is designed with the users in mind meaning you don't have to read tons of documentation just to get started. ZenCommander works in the local area network, or even over the Internet.

Ahsay Online Backup Suite Business Edition

Ahsay Online Backup Suite Business Edition is specially designed to SMBs who want to backup their critical business data and store it in their own data center or office. Besides its robust backup features and multi-platform support, Ahsay also supports brick-level Exchange backup (including Outlook mails, contacts, calendar, etc) and have specialized agents to back up databases such as Oracle, MS SQL Server, MS Exchange, and MORE.

Ahsay Online Backup Suite Service Provider Edition

Ahsay Online Backup Suite Service Provider Edition is a commercial solution for ISPs and online backup service providers. Besides its robust backup features and multi-platform support, AhsayOBS is the only fully brandable solution on the market. It also supports brick-level Exchange backup (including Outlook mails, contacts, calendar, etc) and have specialized agents to back up databases such as Oracle, MS SQL Server, MS Exchange, and MORE.

Axence nVision

nVision monitors your network: Windows, TCP/IP services, web and mail servers, URLs, applications (MS Exchange, SQL etc.). It also monitors routers and switches: network traffic, interface status, connected computers. You can collect network inventory and audit license usage. nVision will also alert you in case of a program installation or any configuration change. With the agent you can monitor user activity and access computers remotely.

Remote Process Viewer

"Remote Process Viewer" is a free remote Windows Task Manager for your network. It will show you detailed information about all the processes on a chosen remote computer in a Windows network: process file name, full path, PID, PID of the parent process, user session ID, number of threads and priority.

Remote MSN Command

Remote MSN Command is an easy to use remote control application for the MSN users which allow to control their PC in remote way, the remote control as if chat with MSN, sending only some simple command to your MSN account from other MSN client on whichever computer or hand phone.

BroadCam Streaming Video Server

BroadCam is an easy to use video streamer designed to broadcast live video using a webcam (or other camera) and microphone. It will stream most pre-recorded video files in formats such as a DivX avi files, Windows asf and wmv files, or cam-corder. BroadCam handles the audio and video stream compression, player format negotiation, bandwidth adjustment and serving over the Internet. BroadCam streams will play directly from a users web browser.

MultiWatch

MultiWatch is the program intended for the supervision over computers in a local network or via the Internet. You can simultaneously observe up to 256 clients in real-time. The program is able to record screenshots into the archive for the further viewing.

SI Trace

SI Trace is a free visual tool for Windows that traces the route of IP packets while they travel from your PC to the remote destination. The tool essentially allows you to see exactly where a connectivity problem is, no matter how far it is from your computer. The last host to respond to traceroute is the last host that is working properly. The first one that fails to respond is the faulty one.

AgataSoft Shutdown Pro

This program is a powerful automated tool for shutting down your computer. The program can shut down your computer: At a certain time. In a certain time. If the CPU usage is low. The task scheduler will help you execute the necessary task on a certain day of the week. Hotkeys will help you quickly shut down or restart the computer. Network control will help you shut down computers on your local area network.

SpyXie UnderNetwork

SpyXie is a remote computer monitoring and administration software. SpyXie monitors all computers from LAN from a single administrator's PC. SpyXie give you the total control of all computers from your LAN. From a single administrator's PC you could see, monitor and control any activity from remote computers. With SpyXie you can easily connect with any remote computer from your LAN. All you need is to have installed SpyXie Client in remote PC.

SpyXie Voice Chat

With SpyXie Voice Chat you can easily connect to another computer running Windows and run a voice-chat session. All you need is network access and permissions to connect to the other computer. SpyXie Voice Chat it is like a free telephone service that allows you to connect to any other SpyXie Voice Chat user with a microphone and soundcard.

HBSoft Desktop Share Pro

Share Your Screen(together with video from camera,sound from sound card) with Your Entire Network! Do you need to share your screen(together with video from PC camera, input or output signals with your sound card) with others on your network ? HBSoft Desktop Share Pro is a simple and easy to use program to send your screen,together with video and audio to each computer of your Windows network.

Multi-Webcam Cast

Multi-Webcam Cast(MWC) includes MWC-Server and MWC-Client.MWC-Server captures images from any capture devices including USB cameras, TV cards and analog devices, and then broadcasts the live video all over the network. MWC-Client receives the broadcasting and displays up to 9 webcams simultaneously on your own screen.Besides,the client can connect to the server's desktop and operate it using local mouse and keyboard.

HBSoft Multi-Webcam Surveillance

Multi-Webcam Surveillance(MWS) includes MWS-Server and MWS-Client.MWS-Server captures images from any capture devices including USB cameras, TV cards and analog devices, and then broadcasts the live video all over the network. MWS-Client receives the broadcasting and displays up to 9 webcams simultaneously on your own screen.Besides,the client can connect to the server's desktop and operate it using local mouse and keyboard.

Multi-Webcam Surveillance System

Multi-Webcam Surveillance System(MWSS) includes MWSS-Server and MWSS-Client.MWSS-Server captures images from any capture devices including USB cameras, TV cards and analog devices, and then broadcasts the live video all over the network. MWSS-Client receives the broadcasting and displays up to 9 webcams simultaneously on your own screen.Besides,the client can connect to the server's desktop and operate it using local mouse and keyboard.

SI Lookup

Determine owner of an IP address or domain hosting provider with a free Windows tool. Quite often it is possible to determine the owner of an IP address. It is possible to unveil details about a person or organization that uses a particular IP address or a block of IP addresses including their contact information such as email, mailing address, and telephone number.

HSLAB Modem Monitor

Modem Monitor is a program for monitoring a status and performance of the remote(or local) modem. The program is intended for using in networks, connected to Internet through phone line(modem). Allows on workstations in the network to receive the information about status and performance of the modem connection, located on other machine. Designed in client - server distributed architecture.

QQSoft 3-in-1 ScreenCast

Do you need to broadcast your screen(together with video from PC camera, input or output signals with your sound card) to others on your network ?This is a simple and easy to use program to send your screen,together with video and audio to each computer of your Windows network.Each computer can view your screen,see your video,and hear your voice or your PC's sound in real time remotely - all from their location!

NTRconnect

Secure remote access to your PC or Mac from any computer at any time. NTRconnect Free offers easy access to all your applications, files, folders and email for up to two computers. NTRconnect Pro includes all the features of NTRconnect Free plus file transfer, advanced keycard security, Wake-on-LAN, invite a guest capability and keyboard, mouse and screen blocking. NTRconnect uses 256bit AES encryption to ensure the security of remote sessions.

QQSoft Multi-RemoteDesktop Spy

Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it?This software is ideal for anyone who wants to monitor their distant PC from any location. It will tell you exactly what your teenager or employee is doing online - no matter how close or far away they are.Displays up to 9 screens simultaneously.

Instant Housecall Remote Support

Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.

ScreenCast Pro

Do you need to broadcast your screen(together with video from PC camera, input or output signals with your sound card) to others on your network ?ScreenCast Pro is a simple and easy to use program to send your screen,together with video and audio to each computer of your Windows network.Each computer can view your screen,see your video,and hear your voice or your PC's sound in real time remotely - all from their location! This is an ideal solut

QQSoft Microteaching

Share Your Screen(together with video from camera,sound from sound card) with Your Entire Network! Do you need to share your screen(together with video from PC camera, input or output signals with your sound card) with others on your network ? QQSoft Microteaching is a simple and easy to use program to send your screen,together with video and audio to each computer of your Windows network.

SI Ping

Ping remote Internet hosts with free visual Ping for Windows. SI Ping gives clearly legible and well formatted ping results by providing easy to understand and well explained numbers. It displays all the vital information and allows you to ping more than one computer by simply selecting their address from a combo box. Thanks to its user-friendly, convenient user interface, SI Ping is much more convenient to use than the Windows ping.exe.

HB Remote PC

Access your Internet enabled home or office computer from anywhere! HB Remote PC is a secure and simple way to access your computer connected to the Internet from anywhere in the world. You can read your emails, work on the documents and resources and retrieve important documents and data files from your home or office computer while on road.

HB Multi Remote Control

Monitor and control many network connected computers simultaneously. HB Multi Remote Control is a network management tool that allows the Network Administrator to view and control network computers without having to leave their own workplace. The Administrator connects to a remote computer over the network and, having the remote desktop on the screen of his own PC, launches programs, changes computer settings and so on

Paradox to Sybase ASE Conversion Software

Transfer tables from Paradox to Sybase ASE (Adaptive Server Enterprise) databases.

HB Desktop Share

Share Your Desktop with Your Entire Network!It is a simple program to share your desktop with each computer of your Windows network.Each computer can view your desktop in realtime,or you can access your computer remotely - all from YOUR workstation!It has never been so easier to show your network exactly what is happening on your computer. This is also an ideal solution for education, training and demonstration at schools or in companies.

HB Multi Remote Spy

Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it?This software is ideal for anyone who wants to monitor their distant PC from any location. It will tell you exactly what your teenager or employee is doing online - no matter how close or far away they are.Displays up to 9 screens simultaneously.

QQSoft Screen Share

Share Your Screen with Your Entire Network!Screen Share is a simple program to share your screen with each computer of your Windows network.Each computer can view your screen in realtime,or you can access your computer remotely - all from YOUR workstation!It has never been so easier to show your network exactly what is happening on your computer. This is also an ideal solution for education, training and demonstration at schools or in companies.

QQSoft Net Spy

Do you need to know what others are doing on your employee or student network ? Net Spy is a simple program placed on each computer of your Windows network. View screens in realtime, or completely control any employee or student PC - all from YOUR workstation! Net Spy allows you to monitor all user activity on a TCP/IP network from your workstation.

QQSoft Multi-screen Spy

Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it?This software is ideal for anyone who wants to monitor their distant PC from any location. It will tell you exactly what your teenager or employee is doing online - no matter how close or far away they are.Displays up to 9 screens simultaneously.

QQSoft ScreenSpy

Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it?This software is ideal for anyone who wants to monitor their distant PC from any location. It will tell you exactly what your teenager or employee is doing online - no matter how close or far away they are.All you need to do is just open the IE and input a simple URL......

BlindScanner

The BlindScanner software will share and open access to a scanner on the local area network that is not directly connected to your computer, but installed on a computer located in the neighboring room, for example. Easiness of use, saving to various formats, compressing images, scanning pages automatically, scanning multiple pages, supporting an automatic feeder - these are not all program features.

VShell Server for Windows

VShell Secure Shell server for Windows and UNIX is a secure alternative to Telnet and FTP that gives you the strong encryption, trusted authentication, and data integrity you need to securely access network resources and transfer data. Precision control over privileges, the ability to fine-tune your Secure Shell environment, and strong authentication methods give you a flexible solution that grows with your evolving security policies.

FAQ System

KBlance knowledgebase software will help you reduce support time and provide answers to your customers? questions quickly. KBlance has been designed in a way to cause you least tension and render you maximum benefit. Its instant faq system will do the trick for you. This web knowledgebase system allows you to interact with your customers at any time, but at your time. Yet the customers will remain satisfied thanks to this amazing helpdesk system.

Skymol Live Customer Support Software

Skymol live customer support software is a new on-demand customer service and live help software with voice chat, video chat and text chat Publish-me.com Goooggle.com JerkALoad.com StinkyThing.com. This customer support software establishes a powerful communications interface, creating a real-time voice, video connection between an agent and a web site visitor on you web site. It is completely web-based and FREE to Try for 7 days with no obligati

HelpDesk CDCorporate

CDCorporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

HelpDesk CDRepairs

CDRepairs is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

Instant Housecall Remote Support

Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.

ALLCapture

Record your on screen activities in real-time and create your own Videos, Demos, Software Simulations and Tutorials. You can record the entire screen or just parts. Record Video and Audio simultaneouslyor conveniently add sound and commentary during playback. The standard windows interface makes editing easy and demos can be generated in various formats such as Flash, EXE, ASF and DVD Video. No programming knowledge is required!

HelpBox

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

Horizon CRM

Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more

Help Desk-99

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

Skymol Communicator Live Chat Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat StinkyThing.com. Skymol offers on-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download or user setup. It is completely web-based.Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a w

Skymol Communicator Live Help Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat Publish-me.com Goooggle.com JerkALoad.com StinkyThing.com. Skymol offers on-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download or user setup. It is completely web-based.Our solution establishes a powerful communications interface, creating a live rea

VerifyMyPC

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT.

Polar Help Desk Free

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

SupportCenter

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

IPI.MANAGER

IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ?slice? of all the tasks and activities in progress at any particular moment in time.

IPI.HELPDESK

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

Polar Help Desk

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

FactotumNOW IT Management Repository

The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.

FactotumNOW IT Management Repository

The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself PickABooger.com. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSU

Desktop Pinger

Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC.

LabTech NMS

Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more.

Help Desk for IIS

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

Freeware HelpDesk CentreDesk Group

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

LIVECHAT ContactCenter

ContactCenter 5.0 is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support, increase sales and maximize the online conversion.

LIVECHAT ContactCenter

LIVECHAT ContactCenter 5.0 is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support, increase sales and maximize the online conversion.

Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL.

+Anyplace-Control+

Anyplace Control provides a secure way for network administrator to access and control network PC remotely. The software displays desktop of remote computer on your monitor and allows you to use your mouse and keyboard to control remote PC. User's part of software can be installed remotely, without the need to visit users' PCs individually; automatically configures Windows XP firewall. It makes our software very effective for remote support.

VueChat Customer Service

VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

Anyplace Control

Anyplace Control is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location. The program allows you to work with different remote computers simultaneously, from anywhere in the world.

VueChat Express

VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

TekTracer

TekTracer overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable, however the retail version provides extra features.

Atelier Web Remote Commander

Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. With AWRC you have the knowledge and capabilities to do virtually anything on the remote computer.

Anyplace Control

Anyplace Control is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location. The program allows you to work with different remote computers simultaneously, from anywhere in the world.

AB Sequest

A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.

UserMonitor for Classroom or Computer Lab

Ideal for teachers, instructors or administrators. UserMonitor is brilliant for the lesson as well as trainings at the computer! Instructors can transfer their display screen to all pupil computers screens or blank student screens to demonstrate something. UserMonitor shows you what the other network computer users see on their display screen (screen, program list) and detect unauthorized software. Write messages or close unwanted programs.

Cerberus Helpdesk

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.

IT Manager Helpdesk

The IT Manager? was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday operations of IT departments

Boldcenter Operator Client .NET

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

TechAid ASP

TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be installed on IIS 4 or higher and on Personal Web Server. It is uniquely designed to allow users to accurately record all of their time, not just the time spent on projects or work orders. It includes reports for total hours, period summary, daily summary, and detailed reports.

ScreenTalker

ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales.

SysAid Help Desk and Inventory

SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid Help Desk Software provides details on each machine (its hardware, software, history, and more), and lets you remote control it. SysAid also provides help desk.

SupportWizard

FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.

SmartWebChat

SmartWebChat offers a free hosted solution to communicate live with your web site visitors, converting them into loyal customers and building strong customer relationships. Offering Interact live with your web site visitors using a powerful rich-text chat application, real time monitoring and more.

Remote Administrator

Remote Administrator (Radmin) is a secure remote control software that enables you to work on a remote computer as if you were sitting in front of it. This program is the ideal remote access solution. You can access the same computer from multiple places and use advanced file transfer, remote shutdown, Telnet, OS-integrated NT security system support, etc. Radmin outperforms all other remote controls in speed, reliability and security.

SupportMonkey 2002

For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems. For a complete overview see www.nitrotech.co.uk/monkey.html

Request Tracker

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

rapidHELP

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

DNA Helpdesk

Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req

Responsive Knowledgebase

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.