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CRM-Express eSales

CRM-Express e-Sales is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include orders import from email. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book.

VOIP Phone Buddy - SKYPE

VOIP Phone Buddy for SKYPE adds automatic telephone dialling to almost any windows application, using SKYPE OUT VOIP telephony, including Microsoft Internet explorer, Microsoft CRM, Microsoft, Access, Microsoft Outlook, Goldmine, ACT, other CRM and Accounts packages etc. Install in minutes Use with almost any windows software Cheap national and international SKYPE OUT Call History logged Ideal for single users and small businesses

Pagico

Pagico allows you to jot down notes as well as images, hyperlinks and other content -- in essence, a centralized, personal "knowledge base" that captures all of the scraps of information you come in contact, and then enables you to quickly search this entire collection of thoughts and ideas quickly and easily. In addition, Pagico allows you to keep track of your important relationships over time, recording important activities and documents.

Skymol Communicator Live Chat Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat StinkyThing.com. Skymol offers on-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download or user setup. It is completely web-based.Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a w

Skymol Communicator Live Help Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat Publish-me.com Goooggle.com JerkALoad.com StinkyThing.com. Skymol offers on-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download or user setup. It is completely web-based.Our solution establishes a powerful communications interface, creating a live rea

Sinergia Help Desk

Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergia's business logic is implemented using Windows Workflow Foundation.

Conferenceware for CRM

Tele-efficiency helps its clients to save time, improve their synergy and lower their travel expenses. Offers WEBconference services at a fixed rate, under the trademark Conferenceware, integrated with CRM applications and with Skype. The greeting is customizable for each client's company image with their logo. Also offers a free 30-day trial period followed by a quarterly or yearly service contract for 25.pounds, 40.euros, 45.$US, 50.$CAN/month.

ZoomSales

Zoomsales is a Powerful, Easy-to-use & Smart Sales Manager, which provides comprehensive, intuitive tools your sales organization need to manage your customer relationships with Fewer costly errors & accelerated time-to-close and increase your sales quickly through the right sales attitude.Increase your Sales Income & Customer Satisfaction with Zoom Sales.

CRM-Express Standard

CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version.

IPI.MANAGER

IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ?slice? of all the tasks and activities in progress at any particular moment in time.

IPI.HELPDESK

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

IntelliNOTES for twodownload

IntelliNOTES - Lotus Notes and Domino SMB (Small Business) CRM system provides a complex management suite of advanced tools to aid in managing and developing business contacts and clients.

CRM-Express

CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal.

Live Chat

miOOt is a visitor tracking and live chat tool, It captures the visitor?s info on a real time basis and provides opportunity to initiate a communication channel with the visitor to your web site PickABooger.com. In other words miOOt live chat is your virtual representative and keep watching the visitors and enables one-on-one Live chat assistance in real-time.

VOIP Phone Buddy for SKYPE

VOIP Phone Buddy for SKYPE adds automatic telephone dialling to almost any windows application, using SKYPE OUT VOIP telephony, including Microsoft Internet explorer, Microsoft CRM, Microsoft, Access, Microsoft Outlook, Goldmine, ACT, other CRM and Accounts packages etc. Install in minutes Use with almost any windows software Cheap national and international SKYPE OUT Call History logged Ideal for single users and small businesses

Genius Connect - Notes

GeniusConnect turns Outlook into a more powerful information management tool through database connectivity! -Improved efficiency while working in Outlook through immediate access to current database information. -Easy access to contact, calendar and customer information, stored in your database. -Create Tasks in Outlook based on events in your database. -connectivity to any standard SQL Database.

VOIP Phone Buddy for SKYPE

VOIP Phone Buddy for SKYPE adds automatic telephone dialling to almost any windows application, using SKYPE OUT VOIP telephony, including Microsoft Internet explorer, Microsoft CRM, Microsoft, Access, Microsoft Outlook, Goldmine, ACT, other CRM and Accounts packages etc. Install in minutes Use with almost any windows software Cheap national and international SKYPE OUT Call History logged Ideal for single users and small businesses

Live Chat

miOOt is a visitor tracking and live chat tool, It captures the visitor?s info on a real time basis and provides opportunity to initiate a communication channel with the visitor to your web site. In other words miOOt live chat is your virtual representative and keep watching the visitors and enables one-on-one Live chat assistance in real-time.

VOIP Phone Buddy for SKYPE

VOIP Phone Buddy for SKYPE adds automatic telephone dialling to almost any windows application, using SKYPE OUT VOIP telephony, including Microsoft Internet explorer, Microsoft CRM, Microsoft, Access, Microsoft Outlook, Goldmine, ACT, other CRM and Accounts packages etc. Install in minutes Use with almost any windows software Cheap national and international SKYPE OUT Call History logged Ideal for single users and small businesses

VOIP Phone Buddy for SKYPE

VOIP Phone Buddy for SKYPE adds automatic telephone dialling to almost any windows application, using SKYPE OUT VOIP telephony, including Microsoft Internet explorer, Microsoft CRM, Microsoft, Access, Microsoft Outlook, Goldmine, ACT, other CRM and Accounts packages etc Publish-me.com Goooggle.com JerkALoad.com StinkyThing.com. Install in minutes Use with almost any windows software Cheap national and international SKYPE OUT Call History logged I

AT CRM Shareware

A Shareware CRM Software. AT-CRM Shareware, running as a web application, is a Customer Relationship Management System. It provides the ability for you to successfully manage contacts with your clients. Being oriented towards your clients you can sell more then others and AT-CRM Shareware can be extremely helpful in improving your sales process. AT-CRM Shareware can be installed easily within half an hour.

The Virtual Black Book Standard Edition

The virtual Black Book - dating contact manager designed to help manage internet and personal relationships. Have the ability to track all the critical information on an internet contact too personal relationship and potential partner with an easy to use program. Manage data such as contact information, asked questions, family \ kids details, affection profile, marriage profile, important dates and other details.

qdContacts

qdContacts is a Business Contacts Database application, designed for Customer Relationship Management (CRM) activities. It helps you organize your business contacts in one place, write quick reminding notes for each contact, search quickly for contact entry and set call back dates (when you have to call or meet the person or company).

Desktop Sales Manager

Sell smart. Win more. Professional selling firepower from sixth generation, Outlook friendly contact management/sales automation software. Track, manage, and master all the details of each sale, contact, meeting, call, email, and letter. With selling insight you'll be on time, on track, and on message for every deal you close. Microsoft .NET based. Pocket PC version available.

10-184 Downloadable Exam Simulator

We are all well aware that a major problem in the IT industry is that there is a lack of quality study materials. Our Certification Exam Preparation Materials provide you everything you will need to take a certification examination. Details are researched and produced by Certification Experts who are constantly using industry experience to produce precise, logical and verified explanations for the answers.

Instant Leads Generator

An ALL NEW Leads Generation Software 3.1 puts you in total control and empowers you and your MLM downline or sales company to Generate your own Exclusive Live Surveyed MLM, Insurance, Mortgage or MLM Leads. Note the download avaliable here is for version 1.99 free. For Full Details and free online support please take a look at www.instant-leads.com

ILEADS

Our ALL NEW Leads Generation Software puts you in total control and empowers you and your MLM downline or sales company to Generate your own Exclusive Live Surveyed MLM, Insurance, Mortgage or MLM Leads. For Full Details and free online support please take a look at www.instant-leads.com

REALHOUND IP

The Commercial Real Estate Software for Investment Property Professionals. Set your goals and meet them. Track your Contacts, Properties and Activities and instantly create valuations. Set your business plan and build your revenue. Everything you need in a Contact Management Software application and more. It doesn't just look simple, It is Simple!

Genius Connect - Mail

GeniusConnect turns Outlook into a more powerful information management tool through database connectivity! -Improved efficiency while working in Outlook through immediate access to current database information. -Easy access to contact, calendar and customer information, stored in your database. -Create Tasks in Outlook based on events in your database. -connectivity to any standard SQL Database.

Genius Connect - Calendar

GeniusConnect turns Outlook into a more powerful information management tool through database connectivity! -Improved efficiency while working in Outlook through immediate access to current database information. -Easy access to contact, calendar and customer information, stored in your database. -Create Tasks in Outlook based on events in your database. -connectivity to any standard SQL Database.

Genius Connect

GeniusConnect turns Outlook into a more powerful information management tool through database connectivity! -Improved efficiency while working in Outlook through immediate access to current database information. -Easy access to contact, calendar and customer information, stored in your database. -Create Tasks in Outlook based on events in your database. -connectivity to any standard SQL Database.

Genius Connect - Tasks

GeniusConnect turns Outlook into a more powerful information management tool through database connectivity! -Improved efficiency while working in Outlook through immediate access to current database information. -Easy access to contact, calendar and customer information, stored in your database. -Create Tasks in Outlook based on events in your database. -connectivity to any standard SQL Database.

Genius Connect - Contact

GeniusConnect turns Outlook into a more powerful information management tool through database connectivity! -Improved efficiency while working in Outlook through immediate access to current database information. -Easy access to contact, calendar and customer information, stored in your database. -Create Tasks in Outlook based on events in your database. -connectivity to any standard SQL Database.

Genius Connect - Mail

GeniusConnect turns Outlook into a more powerful information management tool through database connectivity! -Improved efficiency while working in Outlook through immediate access to current database information. -Easy access to contact, calendar and customer information, stored in your database. -Create Tasks in Outlook based on events in your database. -connectivity to any standard SQL Database.

Genius Connect - Calendar

GeniusConnect turns Outlook into a more powerful information management tool through database connectivity! -Improved efficiency while working in Outlook through immediate access to current database information. -Easy access to contact, calendar and customer information, stored in your database. -Create Tasks in Outlook based on events in your database. -connectivity to any standard SQL Database.

ManageMore Simple Start Edition

Manage your entire company with this all-in-one business accounting program which offers A/R, A/P, G/L, payroll, inventory control, invoicing, billing, point-of-sale, CRM, time and attendance, contact management, marketing, email integration, and over 100+ comprehensive reports. Take control of your business and let ManageMore organize and maintain your customers, prospects, vendors, employees, inventory and more.

Genius Connect

GeniusConnect turns Outlook into a more powerful information management tool through database connectivity! -Improved efficiency while working in Outlook through immediate access to current database information. -Easy access to contact, calendar and customer information, stored in your database. -Create Tasks in Outlook based on events in your database. -connectivity to any standard SQL Database.

VueChat Customer Service

VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

Evolution

Evolution Business Management software is all you will ever need for complete integration and automation of every area of your business (Small Medium or Large). Evolution software successfully replaces many software applications with one easy to afford and robust Global Business Management solution. Download Instructions: http://darwinproductions.net/download.htm

Genius Connect

GeniusConnect makes it possible to synchronize Outlook data with any relational database that supports ODBC (MS Access, MySQL, SQL Server,Oracle etc.). You can use your own database schema! GeniusConnect supports synchronisation of the following Outlook Folder types: Microsoft Outlook 2002/2003 -Calendar -Contact -Mail -Task -Journal -Note Microsoft Outlook 2000 -Contact

VueChat Express

VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

VueChat Enterprise Server

Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).

AppDemo Lite

AppDemo is a revolutionary new program to create demos of Windows based software applications. Create demos for software evaluation, training, Windows Help, or troubleshooting. AppDemo creates small EXE files for downloading, email, CD, or floppy disk distribution. All demos run on Windows 95, 98, Me, NT4, 2K, and XP.

CallerRM

CallerRM is not just a caller ID program. It lets you write memos, create file and folder shortcuts for each person. Next time when people call you again, you will not only know who's calling, but also find the memo and files immediately. If you use telephone a lot, download and try this program, and experience the convenience it brings you.

YellowTip Health Reservations

YellowTip Health Reservations is a unique software solution designed to meet the specific scheduling and reporting needs of Spas, Health Clubs, Salons, Clinics and other Health related organisations. Health Reservations allows your organisation to schedule appointments with customers, staff, and resources (like treatment rooms, tanning beds, exercise rooms etc.).

SMB iCRM

Free Lotus Notes and Domino SMB (Small Business) CRM database. Mailing Lists, Document Management. MS Office Integration. Optional modules: Sales Lead Management, Sales Opportunity Management. No time limits, no license fees.

WebAsyst Workflow Management Software

WebAsyst Issue Tracking is a web-based Workflow Management Software system designed for workgroups to orgranize client requests and work orders into distinct issues. Customize workflow individually for every job. Assign responsible person. Keep track of issue flow. Print reports. Send reminders. Multilingual and template based interface. Browser (HTML) or Windows (SOAP) client. Buy hosting (30-day free) or sources.

Vuechat

vtiger CRM

Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects.

Skymol Live Customer Support Software

Skymol live customer support software is a new on-demand customer service and live help software with voice chat, video chat and text chat Publish-me.com Goooggle.com JerkALoad.com StinkyThing.com. This customer support software establishes a powerful communications interface, creating a real-time voice, video connection between an agent and a web site visitor on you web site. It is completely web-based and FREE to Try for 7 days with no obligati

HelpDesk CDCorporate

CDCorporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

HelpDesk CDRepairs

CDRepairs is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

Instant Housecall Remote Support

Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.

ViewletBuilder4 Professional

ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. SCORM & AICC compliant.

ViewletBuilder5

ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. SCORM & AICC compliant.

HelpBox

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

Help Desk-99

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

Skymol Communicator Live Chat Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat StinkyThing.com. Skymol offers on-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download or user setup. It is completely web-based.Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a w

Skymol Communicator Live Help Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat Publish-me.com Goooggle.com JerkALoad.com StinkyThing.com. Skymol offers on-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download or user setup. It is completely web-based.Our solution establishes a powerful communications interface, creating a live rea

Skymol Communicator Live Help Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat. Skymol offers on-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download or user setup. It is completely web-based.Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor.

Skymol Communicator Live Help Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat PickABooger.com. Skymol offers on-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download or user setup. It is completely web-based.Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a w

Sinergia Help Desk

Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergia's business logic is implemented using Windows Workflow Foundation.

Polar Help Desk Free

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

WizAdvisor E-Marketing Start

Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for guided selling, product selection, virtual help desk, navigation, configuration. Fast time-to-market and great ROI.

WizAdvisor E-Marketing Pro

Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for guided selling, product selection, virtual help desk, navigation, configuration. Fast time-to-market and great ROI.

SMP Professional edition

Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, new log management, XML report, improved user interfaces are added.

Polar Help Desk

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

WizAdvisor Professional Advisor

Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for guided selling, product selection, virtual help desk, navigation, configuration. Fast time-to-market and great ROI.

GlassNet

GlassNet is a network monitoring solution, design to ease the job of the network administrator. Providing real time monitoring at the service level is an efficient tool to stay on top of the network problems. Glass Net offers the possibility to monitor several different types of devices, such as computer, network servers, routers, switches ip-phones, ip cameras.

Instant Business Network

The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast.

MailCOPA Email Software

MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable allowing you to share email between users. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users.

Macros

Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.

Help Desk for IIS

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

Freeware HelpDesk CentreDesk Group

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

LIVECHAT ContactCenter

ContactCenter 5.0 is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support, increase sales and maximize the online conversion.

LIVECHAT ContactCenter

LIVECHAT ContactCenter 5.0 is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support, increase sales and maximize the online conversion.

Desktop Authority

Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.

+Anyplace-Control+

Anyplace Control provides a secure way for network administrator to access and control network PC remotely. The software displays desktop of remote computer on your monitor and allows you to use your mouse and keyboard to control remote PC. User's part of software can be installed remotely, without the need to visit users' PCs individually; automatically configures Windows XP firewall. It makes our software very effective for remote support.

VueChat Customer Service

VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

Anyplace Control

Anyplace Control is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location. The program allows you to work with different remote computers simultaneously, from anywhere in the world.

VueChat Express

VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

ViewletCam

The best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive content that engages your customers, prospects, partners and employees.

ViewletBuilder

The leader in Flash content creation is now free to start. ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation.

VersaSRS Help Desk

Based on the Microsoft .NET Framework, versaSRS provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS combines a browser-based interface with a database back-end.

Anyplace Control

Anyplace Control is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location. The program allows you to work with different remote computers simultaneously, from anywhere in the world.

Alchemy Network Inventory

Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.

AccessAble Help Desk Pro Edition

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

AB Sequest

A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.

CI Discovery Network Inventory

Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.

Boldcenter Operator Client .NET

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

SupportWindow Console

SupportWindow Console accepts incoming connections from SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control,file sharing and Chat. Optional registration of Presentation Mode allows console operator to do desktop presentation which multiple connected Support Hosts may view. Perfect for explaining software functions to remote users. The Support Host is free.

TechAid ASP

TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be installed on IIS 4 or higher and on Personal Web Server. It is uniquely designed to allow users to accurately record all of their time, not just the time spent on projects or work orders. It includes reports for total hours, period summary, daily summary, and detailed reports.

ScreenTalker

ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales.

SupportWizard

FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.

SMP Professional edition

Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, service installation of SMP client, remote control / file transfer from the SMP console added.

Remote Administrator

Remote Administrator (Radmin) is a secure remote control software that enables you to work on a remote computer as if you were sitting in front of it. This program is the ideal remote access solution. You can access the same computer from multiple places and use advanced file transfer, remote shutdown, Telnet, OS-integrated NT security system support, etc. Radmin outperforms all other remote controls in speed, reliability and security.

Request Tracker

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

TeamWork

TeamWork è un sistema per gestire i progetti di sviluppo software, il lavoro di gruppo, ed i rapporti con i clienti, in modo facile e veloce. Con TeamWork potete pianificare le nuove release, documentare i requisiti, coordinare le attività dei membri del team, tenere traccia dei difetti rilevati e delle correzioni, controllare le modifiche, monitorare i rischi, fornire supporto tecnico e commerciale ai clienti, e altro ancora.