IPI.HELPDESK

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

PMP

PMP is a performance monitor for remote/multiple Windows servers. You can monitor the real time CPU, memory and disk usage status from the several networked servers and can be notified for the specific server status. In addition to the basic alarming methods, PMP provides email notification, automatic/manual remote command execution. PMP also provides HTML reporting and you can share it with other staff.

SMP Professional edition

Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, new log management, XML report, improved user interfaces are added.

Polar Help Desk

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Cafeman

Here are some key features of "CafeMan": · Keeping track of user activity. · Automating the billing process. · Implementing pre paid system. · Relief from the bargaining problems. · Taking care of hundreds of users in a moment. · Being accurate with the management. · This becomes the evidence, if you require. · Guards your cafe against illegal activities.

LabTech NMS

Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more.

Macros

Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.

NET TV

Watch Worldwide Tv channels at the privacy of your computer.No Hardware required like Tv tuner card,satellite dish,set-top box,tv antenna.You just need pc/laptop & internet connection.Thats it.Enjoy more than 2000 Tv channels anywhere anytime in the privacy of your pc/laptops.Access your favourites channels from all over the world.Access NET TV from any pat of thr world using just Internet connection.

Help Desk for IIS

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

Adventnet ManageEngine Desktop Central

Desktop Central is a Remote Windows Desktop Management Software that provides Remote Configurations, Patch Management, Software Installation, Remote Desktop Sharing and Active Directory Reports. It leverages AD and GPO of the Win 2000/2003 Domains. It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.

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